This past year left me with a set of reflections on what it takes to create and communicate change. This is what I'm calling my pandemic musings, or my "pandemusings". Read part 1 inside. ...

It was challenging for a lot of orgs to quickly pivot when the pandemic hit, yet we don't have to get caught off-guard by new trends. Here are ways to stay ahead of trends coming our way in 2021. ...

With demographics becoming more fluid and less indicative of behavior patterns, it's important to lead with psychographics when segmenting audiences. Otherwise we risk designing engagement efforts that include implicit & explicit biases and ignoring key segments to reach....

Does your behavior journey end once the audience takes an action or adopts a new behavior? If so, then it's worth exploring how can you make that moment more special. ...

We could spend all our time convincing our audiences to take action for the reasons WE think they should. But that's the long route and it's an ineffective one. Instead, let's focus on their potential whys for taking the same actions we want them to...

The Diffusion of Innovation Theory sparks many questions about the world around us. One of those being: how do we know if an idea will become a trend or end up fizzled like a fad? Luckily, there are some key things that separate the two...

Rather than spend our efforts making our audience feel shame, let's use those resources to direct them towards choices, habits and actions that will help them shed the shame. ...

The goal of designing a tailored strategy isn't to find the one right answer that will create change. That doesn't exist! The goal is to put the most audience-informed, audience-aligned, problem- and need-solving option into action so we can begin to move the needle....

Many organizations put out statements standing in solidarity with the Black Lives Matter movement and with commitments to combat racism. Which is awesome. Now, it's time to work towards delivering on these commitments AS PART OF our conservation, sustainability, and natural resource management work. Here...

Beyond the question of whether fear works or not to motivate action, I wonder if it's an approach we SHOULD use. Head inside for thoughts on how using fear might impact the larger cause and what happens after we lean on fear?...