Using social norm messages, like descriptive norms, can provide behavioral cues for our audience. But, it's not as simple as just telling our audience what other people are doing. ...

17 March, 2021

It was challenging for a lot of orgs to quickly pivot when the pandemic hit, yet we don't have to get caught off-guard by new trends. Here are ways to stay ahead of trends coming our way in 2021. ...

03 February, 2021

With demographics becoming more fluid and less indicative of behavior patterns, it's important to lead with psychographics when segmenting audiences. Otherwise we risk designing engagement efforts that include implicit & explicit biases and ignoring key segments to reach....

11 November, 2020

The Diffusion of Innovation Theory sparks many questions about the world around us. One of those being: how do we know if an idea will become a trend or end up fizzled like a fad? Luckily, there are some key things that separate the two...

05 August, 2020

Beyond the question of whether fear works or not to motivate action, I wonder if it's an approach we SHOULD use. Head inside for thoughts on how using fear might impact the larger cause and what happens after we lean on fear?...

27 May, 2020

In most cases, knowledge is not needed as a precursor to behavior - but that doesn't mean there aren't important roles for knowledge to play. Check out the two key moments when knowledge can help audiences sustain new behaviors....

15 May, 2019

Ever wonder why you can't get that Nationwide or Farmer's insurance tune out your head? Well, that's the magic of mnemonic sound devices - learn how they work in this article. And it features a kick-ass infographic!...

01 May, 2019

All of us have different layers of people we interact with regularly, either directly or by being strangers in the same place. And all of these people have the potential to influence our actions and behaviors. Do you know who's in your spheres of influence?...

09 February, 2019

Our audiences receive hundreds of messages asking them to take better care of themselves, their families and community, and their environment. On top of that, we ask them to support people, animals and places far away from them. Getting bombarded with all these messages creates...

13 December, 2018

Our audience may have tried to do the action, but it got too difficult to complete. These are situations when we've made all the right steps to motivate people to do something, overcoming status quo bias and all, but then presented our audience with a...

28 November, 2018